A new issue in Google Pixel devices has reignited the common argument that Google hardware isn’t worthy of the $999 price tag.
Several users on Reddit reports facing a black screen on their Google Pixels after trying to unlock the device following an overnight charge. The problem appears to have hit all Pixel smartphones.
According to a user complaint, the screen turns black, and the device becomes unresponsive. That being said, few device owners say they can still hear notifications arriving or alarm going off.
In fact, some are even able to access the camera app using the power button shortcut. Users write that restarting their phone fixes the problem, however temporarily.
A bunch of Pixel users report that their device goes back to normal after showing the black screen for about ten seconds. However, the phone becomes unresponsive to touches, which leaves restarting the only option.
Several Redditors believe the problem arrived after updating their Google Pixel to the May security patch. But a few say that the problem was there before the update as well
Other than reporting to Google, techies have tried to narrow it down by uninstalling several apps, turning off Google wallpaper, but haven’t hit the nail on the head.
A Google Pixel 3 user claims that the factory resetting the device didn’t solve the issue. Meanwhile, a handful of Pixel owners report the problem is not that frequent.
A factory reset is always the first thing to do, but since it appears to be a software issue, we believe it will most likely come back. A possible solution (via OhGawDuhhh) could be “Hold(ing) down the power button for 45 seconds. It simulates a battery pull.”
Since a lot of users have reported the issue, Google will likely roll-out a fix in a few days.
Last month, Pixel owners mostly running Android 10 faced another bug. It froze the entire UI after opening a few apps. Despite the similarities, the new Google Pixel issue appears to be unrelated to the previous one.