Microsoft “Destroyed Users’ Computers” After Windows 10 Upgrade — Now It’s Getting Sued


Short Bytes: Three people in Illinois have filed a lawsuit against Microsoft for its dodgy and unwanted Windows 10 upgrade practices. The plaintiffs are trying to have their case certified as a class action by claiming that Microsoft was unable to create a safe operating system. Microsoft has said that it had provided “numerous options including free customer support and 31-days to roll back to their old operating system.”

We keep reading about numerous reports from time-to-time that claim that Microsoft’s Windows 10 upgrade process caused harm to the system stability and data stored on the computers. A similar claim has been made by three people in Illinois who have filed a lawsuit against Redmond.

In their complaint, which was filed in Chicago’s US District on Thursday, they claimed that Microsoft’s Windows 10 update destroyed their data and caused damages to their computers.

The attorneys of the plaintiffs are trying to have the case certified as a class action. It means that it cover every person in the US who performed an upgrade to Windows 10 and experienced data loss or software/hardware damage within 1 month of installation.

Also Read: Microsoft’s Special Windows 10 China Edition Is Ready

Microsoft has “failed to exercise reasonable care in designing, formulating, and manufacturing the Windows 10 upgrade and placing it into the stream of commerce,” the complaint claims. Due to this failure, the company distributed an OS that caused them data loss and damage to hardware.

The Register reports that Windows 10 installed itself onto Stephanie Watson’s PC without her permission and erased some work-related data.

Plaintiff Howard Goldberg ended up with a non-functional computer and losing data. The third plaintiff, Robert Saiger, consented to the update, but his computer stopped working and he suffered data loss.

Here’s what Microsoft had to say in response:

“Customers had the option not to upgrade to Windows 10. If a customer who upgraded during the one year program needed help with the upgrade experience, we had numerous options including free customer support and 31-days to roll back to their old operating system. We believe the plaintiffs’ claims are without merit.”

Also Read: How To Download The Windows 10 Creators Update Before Others When It Launches
Adarsh Verma

Adarsh Verma

Fossbytes co-founder and an aspiring entrepreneur who keeps a close eye on open source, tech giants, and security. Get in touch with him by sending an email — [email protected]
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