Picture this. It’s been only a few months since you bought a new, shiny M1 Macbook Air. You finish your work at night, shut it down, put it safely on your desk, and go to sleep. The next morning, you wake up to find out that the display is not working, and all you see are few black and white lines on the display. How heart-breaking would that be?
That’s precisely what’s happened with around thirty M1 Macbook Air and some Macbook Pro users in the last three months. In this article, let’s look at some of the user complaints and what exactly has happened with their machines.
M1 Macbook Displays Are Breaking For No Reason
There’s a three-page Apple discussions thread where many people have posted that they’re either facing display blackouts with cracks on the screen or only the former.
The original poster, laura8lx, posted on May 23, “I bought a MacBook Air M1 6 months ago, and the screen cracked for no apparent reason. I left my computer on the top of my desk during the night, and the next day I opened it the screen had 2 small cracks on the right which damaged the functioning of the screen. I contacted an authorized apple center which told me the apple warranty would not cover it as it is a contact point crack, as if I have left something the size of a rice berry between the screen and the keyboard… It is absurd as I have nothing like it on my desk and the computer was properly closed as usual and didn’t move the whole night. More than the price of repairing it, it is frustrating that Apple doesn’t believe its customers.”
A lot of people have faced the same issue. A Reddit user, u/UnableGrape, also has the same issue. He writes in the headline, “Opened new m1 13” MacBook, LCD is cracked what the hell happened?” In the post, he said, “Haven’t dropped it or put any pressure on it, simply sitting on my desk and opened and the screen is black with lines on it, how could this have happened? I literally bought it a week ago.”
While Apple has repaired some of the devices for free, most of the authorized outlets are rejecting the free screen replacement request saying that “Apple hasn’t informed them about any such issues with the M1 Macbooks.”
A user in the same thread posted, “What I find intriguing is how all the Apple employees are well versed in what to say when faced with this particular problem yet don’t acknowledge that this issue is repeatedly happening with the M1 screen…. like, a LOT. My ‘genius’ said that she hadn’t come across any cases like mine yet knew exactly how it must have occurred and that there was no possible hope of Apple paying for the replacement. Curious 🧐.”
Judging from the comments on the post, this issue, for the most part, looks like it’s a design flaw. However, we cannot comment any further as Apple is yet to confirm the same publicly.
What do you think of this? Do you also think that it’s a design flaw? Let us know your thoughts and opinions in the comments section below.